Jennifer Neville: Exploring AI Boundaries at Microsoft

Jennifer Neville, a partner research manager at Microsoft, is a leader in understanding and applying AI for real-world use. In her conversation with Chad Atalla, she discusses the role of evaluation in pushing the performance boundaries of AI systems to meet user needs and the "surprising failures" that arise when models are tested beyond traditional benchmarks. Neville shares practical guidance for working with current AI systems and emphasizes the importance of closely examining data when results defy expectations. She reflects on decades of AI progress and what it has taught her about predicting future developments.