Adecco Group rolls out Agentforce Coworker to 27,000 staff in 40-plus countries

The Adecco Group announced the rollout of Salesforce’s Agentforce Coworker in over 40 countries following a successful pilot in the UK and France. This tool supports 27,000 employees in sales and recruitment, facilitating access to data and organizational knowledge. The tool allows staff to access multiple information sources through a single interface, helping them identify potential clients and prepare sales pitches. Recruitment staff can use it to select candidates and initiate screening and onboarding processes, leveraging data from over 2.5 million agent-candidate interactions.