Bain study finds companies miss AI savings targets because humans keep getting in the way

A Bain study of 951 companies revealed that approximately 40% achieved AI cost savings of less than 10%, despite most targeting savings between 11% and 20%. The study indicates that only 7% of companies fully utilize independent AI agents, even though their business models assume such usage. This gap between expectations and reality reflects significant challenges in implementing AI technologies. These findings underscore the need for decision-makers to reassess AI strategies and ensure the necessary infrastructure is in place to facilitate the use of independent agents, potentially leading to greater cost savings.