Build multi-agent teams that remember every customer with Amazon Bedrock AgentCore

Amazon has announced the launch of the Amazon Bedrock AgentCore platform, aimed at enhancing the support experience. This platform enables the building, connecting, and optimizing of agents at scale, allowing specialized teams to manage conversations more effectively. AgentCore allows users to define an agent in configuration, including the model, tools, and skills accessible. Its managed memory ensures that every specialist has the same history to refer to, facilitating communication among team members.