AI Maturity - Bridging the Orchestration Chasm

The AI maturity frameworks suggest a smooth progression, but the reality is different. Most organizations stall at a specific transition point, struggling to move from Level 2 (Operational) to Level 3 (Systemic). According to KPMG's survey, 65% of leaders cite system complexity as the top barrier to deployment. At Level 2, organizations achieve real wins, such as improvements in marketing, customer support, and HR. However, these systems operate as standalone tools, limiting their ability to communicate with other systems. This pattern was captured in KPMG's survey, highlighting that 65% of leaders view system complexity as a major barrier.