Agentic orchestration: Enterprise AI organizations have a deployment problem, not a platform problem — and most are calling chatbots agents

A new study reveals that 40% of enterprises rely on Anthropic's Claude for agent orchestration, highlighting a preference for robust models. While companies aim for effective orchestration, 71% admit that only a quarter of their agents operate as multi-step workflows, indicating a gap between ambition and reality. By the end of 2026, companies expect to adopt a hybrid control system, fearing reliance on external providers, which will influence their investments in workflow tools.