Forward Deployed Engineers and the future of software engineering

Natalie Muir, Head of Agent Engineering at Sierra, spoke at the AI Engineers Conference about the role of engineers in developing intelligent agents. Muir emphasized that advanced engineering requires greater accountability to clients, leading to more diverse roles. She also noted the importance of integrating technical skills with a deep understanding of client processes and user experience. Advanced engineering serves as a model for placing technical employees close to clients and has evolved to encompass a wide range of roles in the AI industry.