Rethinking organizational design in the age of agentic AI

Reports indicate that 85% of organizations aim to become agentic within three years, yet 76% lack readiness. Prasun Shah from PwC highlights that many organizations are layering AI agents onto existing operational models instead of reimagining them. This approach hinders the realization of the full value that agentic AI can provide, leading to disillusionment. AI agents can execute entire workflows with minimal human input, allowing for independent decision-making and coordination of complex tasks.